The name that will appear on your statement will be KAPA.
Free shipping to NZ with orders over $50, to Australia with orders over $100. Excludes bulky items.
Within New Zealand we use Post Haste, PBT and NZ Post Couriers. We aim to dispatch your order by the next working day and it usually takes 3 working days for delivery.
For overseas customers you will have the option of standard NZ Post International Air (not a tracked service, up to 12 working days) and NZ Post Courier (up to 10 working days).
Feel free to contact us if you have any specific delivery requests. We will do our best to accommodate! We do try to ensure orders are delivered within the delivery target period as advised by the courier companies. However, we do not guarantee delivery of orders within these delivery targets due to courier delays or unforeseen circumstances.
If any goods arrive damaged, please contact KAPA within 24 hours of delivery. (+64) 03 451 1203 or firstname.lastname@example.org Monday – Friday 6am – 8pm.
Orders from outside New Zealand may be subject to duties and taxes, which are processed once your shipment reaches your country. Customs policies vary widely from country to country, so please check with your local customs office for further information. Kapa takes no responsibility for any extra customs charges or delays at your countries border.